CAPTION
Hello Hello I am Meg You're Tool Muse And we're doing a tool tutorial todayWe're talking about meat If you're not familiar with meat it is a chat bot tool that youcan apply to uh messenger and Facebook I just want to show you the difference between a free anda pro account So what we're going to do today you can totally do on a free account You canhook up your Instagram and your Facebook We're going to go over Instagram today for just umsetting up a welcome message basically have automated conversations that you can do It's unlimited umup to 1000 contacts and that's across whatever platforms you connect Um It just counts to your peoplethat subscribe whether they come in through Facebook messenger or Instagram D MS or whatsapp If you use thattool there are lots of features in here for you to dip your toes in without havingto pay You don't need to go to $15 unless you want to do some more advanced stuffand have some custom fields that map to things Ok So let's kind of jump into itSo I'm going to go into my account over here and Mela Note because I love MelaNote I'm gonna take that away This is many chat So I've kind of mapped this out because I havethis in a different place and we're going to build it in my account But like Isaid you can actually do this in a free tool You do not necessarily have to have that paidaccount My one brand is paid and my other is not so I can do this hereas well What I'm not covering though on your um once you get into your your account youdo need to go through the steps to connect Instagram to it and you doneed to be on a business page for Instagram or have a business account rathersame with um Facebook messenger It has to be linked to a page it can't be linkedto a group So once you've set that up then you can come in here clickon settings click on this Instagram channel and now we're going to go to in automation So this iswhen someone hits start or subscribe When they start talking to you Let's set upyour automation So we're going to do an edit and this is the prebuilt ones They've alreadyset this up for you I'm gonna make this a bit bigger So this is our startingstop They say start or subscribe This is already here for you It moves right over to subscribe toInstagram So this is an action step I'm going to go in and actually edit this flow so I cando that Let's blow it up a little bit more So I can show youthe other things that can happen It's already set this one But there are aplethora of of steps in here Anything that's blue obviously is a pro account but all ofthese other ones you can use but it's set it up So what it's done down here is it'sactually done the Instagram opt in because that's essentially what they have have done So at this pointit doesn't really make sense to add a tag Some of these other ones are more advanced features whensomeone gets in and they start doing things and making choices because think of this likea choose your own adventure spot marketing It's similar to email marketing and that you couldpresent them both options and if they pick one versus the other you could tag them with what their choicewas so that when you deliver content or broadcast or whatever that you end up doing um they arein that tagged bucket for people that are interested in that particular thing A versus B Like formy instance it might be um C R MS versus digital marketing email tools or something I would wantto send the right content to the people based on their choices they've made already rather thanspamming them with everything that I offer OK But you can ignore it for now the next stephere is already built for us but we're going to edit it OK So itsays hey you've successfully subscribed to my Instagram account right Because we're talking about Instagramand if you want to unsubscribe again you can hit stop All right So what I'm goingto change this to is what I already built out here is I want to personalize this a bitI'm going to take this text I'm going to bring this over here I'm going to edit this stepSo now I have this editor here and how I'm going to bring first name in is this part righthere So because they're in the Facebook Eco of all the things right Mada Land UmWe have first name from their profile flip over here and I'm going to put hey heyright there This is the part where I want to tell it It's a bot right I megbot mega bot because it is my bot Megs Damn But here and I to help you ifyou need it right So we've got two options I'm going to create buttons but we also have quickreplies The difference between buttons and quick replies is that they will be able to go backand hit the different button So I'm going to create a button for resources services and thenchat directly with me because I want them to be able to do that Whereas if I did quickreplies they would give them options They could just tap kind of like an auto you know autofill wordor whatever where you tap it instead of typing the whole word out But those responses will go awaySo whatever they tapped would be their journey They won't be able to go back and pickanother path if you will So I'm going to go ahead and create a buttonhere I don't know if it's going to let me put all of this hereI have a feeling it's not uh c minus one resources and courses OK So now I'm underneath mylittle limit right here and I like the emojis because it's a little bit more personable OK So foryou all you can do two things so you can link this I could linkthis to the spot where I've got resources and courses or I can actually haveit do another Instagram thing where I'm asking them more So my path here was to actually do another Instagramone where I give them links here at this point or because I potentially have flows for someof this stuff that I've already built out that actually starts another flow it just links them intosomething different totally Um That gives them more options outside of this one Uh I cando that as well So it depends on your like how in depth you wantto get But for right now I'm just gonna say this is going to go to another Instagrammessage There we go just under it OK So I have my three buttons here NowI'm going to start to create the messages that are going to go off these responses OK So here'sthat So there's a couple of ways that I can move around and do this right So oh here'smessage one So technically I'm gonna kind of do this So I'm gonna connect direct chat tothat one So I could drag that little response there and then I'm gonna do another one herewhere this is going to go to Well actually this one because I already have one that is one onone services I'm actually going to start another flow with this one go That's what I want It'slike this flow So now it's starting a flow for me So I got a littlebit more fancy with it So I have a 1 to 1 services flow that I've alreadypre-built that takes them off to that flow based on that answer But for this one I'm gonna go aheadand build out the responses that I had there OK So here I could do quick replies right herewith a text I would add the buttons of what I want them to do Like what service are youlooking at Whatever sometimes Um That's nice Because then they just go down the pathand they don't get distracted with all the things but the buttons kind of allow them to comeback and check out other resources that I want and for a welcome flow that seems to make the mostsense for me Um But you'd have to decide how that would work for your business SoI'm going to add a button Now I could link out to where my quiz lives Um or I couldactually do the quiz here in many chat if I really wanted to But I already have thequiz built So I'm just going to go and open a website link done So I'm actuallydoing these with direct links Um If you're on the pro account you can actuallyset those up as bot fields where you have um there's different kinds of fields So there's bot fieldsand then there's um user fields where you house your information So if I had accidentally typedthat wrong and any of those links I would have them housed someplace else and I just pullthem in like I do the smart uh fields for user name or whatever If Iwanted to bring in one of these it becomes a user field that I can bring infor my link So that way if I ever change the link to my quiz on thewebsite side of things I can just update it in one place and don't have toremember where it lives And all of my different flows inside meat at it OK Lookat that I got it My third button So now I've got three options here Thewelcome sequence tends to be just a bunch of buttons So for this one it's opening this flow But umif I had wanted to for this this particular one since I already have a whole flowand I go open this So it's that whole big services flow It's scary Soit's doing lots of things based on what they pick But if I go back so I have my umI am in edit mode here OK So I can come back in here and I couldchoose maybe not to do this flow instead let's say it's you guys and youwant to do um either a list out your different services and have them go offin different directions or a service page link or maybe my freebie which for me is kind ofmy C R M quiz Um But you have something that is like a workbook or a download or whateverto get them into your sphere or your console call You could just build those out witha flow So I'm going to go over here and we'll just delete this We'llpretend like we don't need that there And I'm gonna create this and I'm gonna say it's goingto be Instagram and we're going to build out Now I'm gonna do some quickreplies Ok So I could make these buttons but I'm gonna actually give them like three choicesI'm gonna actually give them like three choices here So I said um here can zoom in hereAll right So I've got these three options here These are these are quick responses right So they have topick one of these things Ok So we need to know what it's gonna do right So ifthey hit this what are we doing Are we gonna do a Instagram message or we gonna goright out to um a smart delay See how I can do this Either way I can tap intothis I can do choose next step I can do it that way or I can just drag out mything and say hey I want this to be um I'm probably gonna add a tag here if theysaid they want the group program and I'm gonna add a tag because I can this isa pro thing Um So as you see I have all these things that I can add in hereI can add an image like if I was actually if I wanted to get really fancy with any ofthese things um I can add an image for the group program So I don't know if I have oneto pull up This is a card So it gives the image and a like a title andsome information here But this is sort of a um you can make a carousel ofcards this way you can add a video so you could have a pre-recorded audio orvideo that you would put in here that says hey this is how a group program worksUm You can use different elements of this and send people off where they might want to go withoutyou necessarily have to be in in your D MS all the time So I might go aheadand just at my text here I could be I'm adding emoji for my keyboard shortcuts butyou can totally tap on here and add the emojis right OK So now I have a buttonfor that and it has a link So I've got all my things linked out andsee how my flow kept getting bigger and bigger So you don't have to make yours this complicatedBut you can see how you can actually start doing this And if you wanted any of theseto actually be a back and forth conversation you can use some of these fields the quickresponses to get people funneled to the right thing If you were trying to engage them with a challenge insidemeat you can do that as well And then then for this last one where it's goingto ping me this is how I'm doing this So if someone says hey I don'tI don't want to do your ballot I just want to be an action So thisaction is going to notify assignee So for me I can do this because I'mon pro Ok So I've attached this but since it's a pro action it maynot be necessary really you don't necessarily have to have this in here and here for me becauseI am assigning it to myself I am actually going to make a next step here Um After I'vedone that action just because I want to let them know that I've done thatOK All right So I'm just gonna leave it personable I I'm not gonna gointo the whole like letting people know that it like if they're pinging me at 11 pm at nightI'm probably not going to reply to the next morning but that's just sort of agiven you know it's just like hey this is a nice to have the last biton here be something that you know you're doing as far as like the bot is actually going to alertme if I don't already see it through Instagram because I'm getting kind of pinged in bothways Um So this is not a necessary absolutely necessary step for you necessarily but you might want tohave this option even if it's not going to ping you because you will see it in Instagram OK Sohere's my final flow and it can be as complicated or as simple as you want it to be Butthis really doesn't have too many steps in it And these literally could just link outto the actual resources But I want to show you how you can build out differentpaths right To give them more options it doesn't just have to be one linkand then they're on their own You can feed them and ask them the questions and then dependingon what they're picking with your your flow you can give them tags so that you are ableto come back and market to them based on their interest that they've already you know gone to So Ijust want to show you something really quick I have done this multiple times where I justkind of go out and I'm like what And then this is my published version before I start editingand I'm like oh my God I lost it I did not So if I go into edit my savedversion of what I just tweaked is here but I have not published it But needless to say Idid save this So even if I go back and it looks like it's goneit's not gone Don't panic You have your saved version there Um You just have toactually publish and if there's any tweaks and things that you need to make that isn't quite rightand it obviously is going to warn you and have you make those changes beforeit gets published So um other tools that I find really helpful out here is the keywords Solet me go over here really quick I'm gonna go to keywords so you can createa keyword depending on what you're doing So I have one for a program that early bird sign up andpeople can D M me that and they basically D M me the different things that I'vegot here and um it can do a whole flow based on those things There's also storyresponses too but they're very effective I I've sold that way and I have a teeny tiny followingSo you never know the power of it You just got to set it up and youknow it's just one way that people can come to you So consider money chat Umand it's free and see how it works for you since there's no real like you know cost to playYou can see if it works If you hate it it's a tool you don't haveto keep But it you know it could actually help you in the sense thatespecially if you're leading people to sign up and get on your list because that's ultimately you wantto be able to touch people inside messenger um and D MS inside Instagram andthen also be able to market to them via list So you can do a cycle where youknow if they haven't engaged on um many chat with you through the places youcan recycle them into an email that says hey do this you know and it takes them rightinto the whole flow But um you can have to gauge whether or not your subscribersare more apt to respond to you in AD M which I think that's the way it's going than toopen an email and reply from that So you got to go where they're at and engagewhere they're more likely to respond All right That's my two cents Peace out for now